BlueFish Medical was critical to our successful MediTouch® [now NextGen® Office] EHR Implementation. Ms. Turner brought our clinic live with a well-planned phased go-live approach. This style allowed us to become comfortable prescribing medications and ordering labs before we began documentation. After we were fully live on the EHR, Ms. Turner then returned to help us optimize our workflows. Ms. Turner’s competence and confidence were vital to our success.
Jerry M, ARNP – Owner
BlueFish Medical compiles great data for us monthly. Key Performance Indicator (KPI) measurements, RVU totals, AR and Aging analysis all help to give us an overall picture of the financial health of our practice. Equally as important, BlueFish Medical compiles analysis and then works with us monthly to identify areas for us to improve in the following month.
Katherine A. – Administrator
BlueFish Medical exceeded my expectations as an owner of a 9 provider practice. Ms. Turner was not only very knowledgeable of the MediTouch® [now NextGen® Office] product, she is also knowledgeable in PQRS and CCM, which were important to my practice. Equally as important as Ms. Turner’s knowledge was her ability to understand the unique styles and temperaments of my providers and then develop a successful implementation methodology for each of them. BlueFish Medical was essential to our successful implementation of MediTouch.
Dr. Robert S. – Owner
Even though our Accounts Receivable (AR) has always been well maintained by BlueFish Medical, our practice has never had the mindset of turning over our AR Collections to a vendor and then taking a passive role in managing our AR. My partner and I closely monitor our claims by status and routinely will ask BlueFish Medical about specific claims. We frequently find that BlueFish Medical has already taken action before they hear from us. BlueFish Medical is easily accessible for our staff and providers and they professionally answer any billing questions from our patients. We are very pleased with the Revenue Cycle Management (RCM) work that BlueFish Medical provides for our practice. Perhaps the best compliment I can give them is that BlueFish Medical is our Partner in the management of our practice and not just another Vendor.
Dr. Christopher C – Owner