From Medical Economics:
A recent American Medical Association (AMA) study shows that physicians spend 37% of their time on electronic health records (EHR) or desk work while meeting with patients.
While the growing use of technology in practices may be necessary to keep up with data-reporting requirements, it can create a barrier that detracts from the overall patient experience, says William Maples, MD, chief medical officer for Omaha, Nebraska-based Professional Research Consultants Inc. and the leader of The Institute for Healthcare Excellence.
“Patients want to be respected and listened to carefully,” Maples says “Technology coming between physicians and patients is a significant issue and something we need to come to grips with as clinicians.”
Here are seven tips to prevent technology from hurting your patients’ experience with you.